Cancellation and refund policy

No payment on this website

This corporate website does not operate a checkout, accept card details, take bookings, or start recurring subscriptions. Sending an enquiry or opening an email draft is free and does not commit you to a purchase.

Separate purchases or services

If you buy a BeSportify product or service through a separate application, invoice, or agreement, review the seller’s identity and the written purchase terms before paying. Those terms should state the scope, total price and taxes, delivery, renewal if any, cancellation process, refund eligibility, and applicable timing.

No general refund window or processing deadline for a paid product has been established on this corporate website. Do not interpret that as a no-refund rule. Mandatory consumer remedies and any more favourable agreed terms continue to apply.

How to raise a request

Use the support contact below with the order or invoice reference, purchase date, and a short explanation of the cancellation or refund request. Send only the details needed to identify the transaction. Never send a full card number, security code, password, or banking login.

If payment went to another seller or platform, also use the contact shown on your receipt. Request written confirmation of the applicable eligibility, amount, method, and expected timing. Opening an email draft alone does not submit a request.

Problems and statutory rights

For duplicate or unauthorised charges, non-delivery, or a service that does not match the agreement, contact the seller promptly and retain your receipt and correspondence. Applicable consumer law may provide cancellation, replacement, refund, or other remedies.

Nothing in this policy removes mandatory cancellation rights, remedies for defective or misdescribed services, payment dispute rights, or access to a competent consumer authority.